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This is the trail map for Paws And Pine. The list below is generated automatically from the live site, so it always shows every collection and page that is currently published. Underneath it you will find a plain-language guide to how the store is laid out, what each page is for and the quickest route to help with an order.

Pages

Shop by category

Products

Map legend: the store at a glance

  • 7 collections, plus Shop all, cover blankets, hoodies, sweatshirts and tees, pet gear and cabin gifts.
  • Free shipping on every order to the United States, Canada, Australia and New Zealand; ships from the USA.
  • Orders are prepared in 1–3 business days, then take 7–14 business days in transit.
  • Changes or cancellations within 24 hours; returns within 60 days with a free return label.
  • Help by email only at [email protected], with replies within 24 hours on business days.

How the store is laid out

Paws And Pine has three parts. The shop holds the products, grouped into seven collections. The help pages answer practical questions about sizes, delivery and order status. The policy pages set out the rules on returns, refunds, privacy and intellectual property. Every page is linked from the footer, so wherever you are on the site, the full map is one scroll away.

If you just want to see everything at once, Shop all lists every product. The collections below narrow it down by what you are shopping for.

The seven collections

Collections at a glance
CollectionWhat you will findGood starting point if…
Custom pet photo blanketsThrows printed from your own pet photo, with your pet’s nameyou have a favourite photo and want it on the couch
Breed portrait blanketsIllustrated breed portraits in pine, cabin and campfire settingsyou want a portrait without choosing a photo
Cabin & campfire throwsOutdoor-themed blankets: pine ridges, fire rings, lit cabin windowsyou are dressing a cabin, a reading chair or the back of the car
Pet lover hoodiesUnisex pullover hoodies, including two you can personalise with a pet photoyou want to wear your pet on a cold morning walk
Sweatshirts & teesCrewneck sweatshirts, long-sleeve tees and short-sleeve teesyou need a lighter layer or a gift that fits in a drawer
For the petPet beds, tie-on bandanas, and crate and car seat matsthe gift is for the dog or cat itself
Cabin giftsPillow covers, mugs and ornamentsyou want a smaller present or a stocking filler

Blankets: three collections, one set of sizes

Blankets sit in three collections because people arrive with different ideas. Some already have the photo, some want an illustrated breed portrait, and some simply want the cozy outdoor look. Whichever collection you start from, throw blankets come in Fleece or Sherpa and in three sizes: 30 x 40 in (76 x 102 cm), 50 x 60 in (127 x 152 cm) and 60 x 80 in (152 x 203 cm). As a rough guide, 30 x 40 in suits a lap, a crate or a car seat; 50 x 60 in drapes nicely over a three-seat sofa; and 60 x 80 in covers the top of a bed or wraps two people. The Size Guide walks through choosing between them.

Clothing: hoodies, sweatshirts and tees

Unisex pullover hoodies and crewneck sweatshirts run from S to 3XL, long-sleeve tees from S to 3XL and short-sleeve tees from S to 2XL. If you plan to wear a sweatshirt over a flannel shirt, many people go one size up. The Size Guide explains how to measure a garment you already own and compare it with the size you are considering.

For the pet

Pet beds come in Small, Medium and Large. Bandanas tie on and are sized S, M and L by neck. Crate and car seat mats are sized to match common crates: Small for a 24 in crate, Medium for 30 in, Large for 36 in and XL for 42 in. Measure the crate floor before you choose.

Cabin gifts

Pillow covers come in 16 x 16 in and 18 x 18 in, mugs in 11 oz and 15 oz, and ornaments in one size. These are useful when the budget is smaller or you need something to add to a larger gift.

Personalised products: where the options live

Five products can be printed from your own photo: three photo blankets and two photo hoodies. Many other designs carry your pet’s name. Everything is set on the product page itself, and there is no separate design tool to find:

  • Pet name: up to 14 characters, with a live text preview on the product image.
  • Photo link: a share link anyone can open, such as Google Photos, iCloud or Dropbox. There is no upload button.
  • Second line or pose: optional, on the products that offer it.

Personalising costs nothing extra. Because there is no proof or mockup step, we print exactly what you enter. Check the spelling and open your photo link in a private window before you add the item to your cart. If you spot a typo after ordering, the 24-hour window on Cancel or Change an Order is the page you need.

Help pages and what each one answers

Support pages and when to use them
PageUse it when you want to know…
Help Centerwhere to start; it groups common questions by topic and points to the right page
FAQsquick answers about photos, sizes, delivery times, returns and payment
Size Guidehow to measure and choose a blanket, garment, pet bed, bandana or crate mat size
Order Trackingthe current status of your order, using your order number and billing email
Shipping & Deliverywhere we ship, what it costs (free), and how long processing and transit take
Cancel or Change an Orderhow to fix a name, photo link, size or address within 24 hours of ordering
Contact Ushow to reach us by email and what to include so we can help quickly
Submit a Tickethow to send a request with the right subject so it reaches the right queue
About Uswho we are, what we make and where we are based

Policy pages and what each one covers

  • Returns & Exchanges Policy: the step-by-step process for sending something back within 60 days, for any reason and including personalised items, using a free return label, and how to swap a size.
  • Refund Policy: the money side. Refunds are issued within 7 days of us receiving your return, to the original payment method, or as store credit that never expires.
  • Payment Methods: how payment works at checkout. The options available are shown at checkout.
  • Privacy Policy: what we collect, why, who handles it, and how pet photos are deleted 30 days after delivery.
  • Terms of Service: the agreement behind every order, including the rules for personalisation and the fact that California law applies.
  • Intellectual Property Policy: who owns our designs, and why we will not print brands, teams, characters or park names.
  • DMCA: how a copyright owner can send us a notice, and how counter-notices work.

Finding order help fast

Most questions after checkout fall into a handful of situations. Here is the shortest path for each.

Order situations and the page to open
SituationWhere to goTiming to keep in mind
“I typed Junipr instead of Juniper.”Cancel or Change an OrderEmail within 24 hours of ordering
“Has my order shipped yet?”Order Tracking, or email us and we will tell you where your order isProcessing takes 1–3 business days
“Will it arrive before the birthday?”Shipping & DeliveryAdd 1–3 business days processing to 7–14 business days transit
“The hoodie is too small.”Returns & ExchangesWithin 60 days, free return label
“When will my refund show up?”Refund PolicyWithin 7 days of us receiving the return
“Can I send this gift to my friend in Canada?”Shipping & DeliveryWe ship to the US, Canada, Australia and New Zealand
“Something else.”Contact UsReply within 24 hours on business days

Working back from a date

For a birthday, holiday or memorial date, count backwards. Allow 1–3 business days to prepare the order and 7–14 business days in transit to the US, Canada, Australia or New Zealand, then add a little room. An order placed on a Monday for a birthday three weeks later is usually comfortable. These are estimates, not guaranteed dates, so if the date is close, email us before ordering and we will give you an honest answer.

Routes by who you are shopping for

Collections are organised by product, but most people shop with a person or a pet in mind. These routes cut across the collections.

For yourself, after a long hike

Start in cabin & campfire throws for something to sink into on the sofa, then look at pet lover hoodies for a layer to wear on the next trail morning. A 50 x 60 in Sherpa throw on a three-seat sofa and a hoodie one size up for layering is a common pairing.

For a dog or cat owner you know well

If you can get a good photo of their pet, ideally one they shared with you, the custom pet photo blankets make the most personal gift. If you would rather keep it a surprise without borrowing a photo, a breed portrait from breed portrait blankets lets you pick the breed and add the pet’s name instead.

For the pet who has everything

For the pet covers beds, bandanas and crate mats. For a dog who rides along on camping trips, a crate and car seat mat sized to the crate is a practical choice. For a cat like Pepper, who claims every warm spot in the house, a small pet bed tends to win.

For a smaller budget or a group gift

Cabin gifts has mugs, pillow covers and ornaments. Several mugs for a hiking group, or an ornament for each family dog, are easy ways to cover a group without a large spend.

For someone in Canada, Australia or New Zealand

You can enter their address as the shipping address at checkout and it ships to them directly, free. Allow the full 7–14 business days in transit. Duties and import taxes depend on the destination country, so contact us before ordering if you have a question about them.

A few navigation tips

  • The footer on every page has three link columns: Shop, Help and Policies. It is the fastest way to jump between sections from anywhere on the site.
  • On a product page, choose the size and material options first, then fill in the personalisation fields on products that offer them, before adding the item to your cart.
  • Your order confirmation email carries your order number. Keep it handy; Order Tracking and every support request start with it.
  • Policy pages begin with a short summary box. If you only need the key numbers, read that first.

Your account, cart and checkout

  • Cart: review sizes, materials and personalisation before checkout. Shipping is free on every order, with no minimum.
  • My Account: see past orders and saved addresses if you created an account. You can also check out without one.
  • Checkout is reached from the cart. Prices are in US dollars, and the payment options available are shown there.

Gentle orders: memorial blankets

Some of the most meaningful orders we receive are for pets who have passed. If that is why you are here, the custom pet photo blankets collection is where to start. An older photo is fine as long as the share link opens and the photo is clear. Take your time. If you would like help choosing a photo or size, or need the order to arrive by a particular date, write to us. We will reply with care.

Still lost on the trail?

If you cannot find what you need, email [email protected]. Support is by email only, and we reply within 24 hours on business days. Include your order number if you have one, and we will point you to the right page or simply answer the question ourselves. Paws And Pine, 760 N 7th St Apt 5304, San Jose, CA 95112, US.